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Last updated: 19 September 2026
These Terms & Conditions ("Terms") govern your use of redheerafashion.com (the "Website") and purchases made on it. The Website is owned and operated by Red Heera Fashion, a proprietorship of Priyanka G S, GSTIN 33FMUPP3567E1ZJ, with its principal place of business at Shop No 35/1, East Coast Road, Kanathur Reddy Kuppam, Chennai, Tamil Nadu 603112 ("we", "us", "our").
By accessing the Website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy and Returns, Refunds & Cancellation Policy.
You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872 to place an order. Minors may use the Website under the supervision of a parent or guardian.
You are responsible for keeping your login details confidential and for all activity under your account. Please provide accurate and complete information and keep it up to date. We may suspend accounts that provide false information or misuse the Website.
We make every effort to display products accurately. Colours may vary slightly due to lighting and screen settings, and handcrafted pieces may have minor variations, which are not defects. Our fashion jewellery is made from brass or alloy with plating unless stated otherwise; 92.5 sterling silver products are identified as such on the product page.
Delivery, cancellation, return and refund terms are set out in our Shipping Policy and Returns, Refunds & Cancellation Policy, which form part of these Terms.
Reviews you post must be genuine, lawful and not offensive. We may remove content that violates these Terms. By posting content, you permit us to display it on the Website.
All content on the Website, including the Red Heera Fashion name and logo, text, graphics and layout, belongs to us or our licensors. You may not copy, reproduce or use it for commercial purposes without our written permission.
You agree not to misuse the Website, including by attempting unauthorised access, interfering with its operation, placing fraudulent orders or using it for any unlawful purpose.
To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount paid for that order. We are not liable for indirect or consequential losses, or for delays caused by events beyond our reasonable control.
You agree to indemnify us against claims arising from your breach of these Terms or misuse of the Website.
These Terms are governed by the laws of India. Subject to your rights under the Consumer Protection Act, 2019, courts in Chennai, Tamil Nadu have exclusive jurisdiction.
We may update these Terms from time to time. Changes apply to orders placed after the updated Terms are posted on this page.
For complaints, contact our Grievance Officer, Priyanka G S, at the address above or through our Contact us page. We acknowledge complaints within 48 hours and resolve them within one month of receipt.